Effective Date: May 1, 2024
Empowers Language Interpreting Services (ELIS) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our language interpreting services, particularly in the healthcare sector. Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site, or use our services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
⦿ Personally Identifiable Information: Such as your name, address, email address, and phone number that you voluntarily give to us when you register with the Site, book a service, or when you choose to participate in various activities related to the Site, such as online chat and message boards.
⦿ Healthcare Information: As part of our healthcare interpreting services, we may collect health-related information including but not limited to patient health records, medical history, and other sensitive data.
⦿ Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Use of Your Information
We use the information we collect in the following ways:
⦿ To provide and manage our healthcare interpreting services.
⦿ To improve our website and services.
⦿ To communicate with you, including sending confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
⦿ To comply with legal and regulatory requirements.
⦿ To protect our rights and the safety of our users.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
⦿By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
⦿ Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
⦿ Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Privacy Rights
⦿ Depending on your location, you may have the right to:
⦿ Access the personal information we hold about you.
⦿ Request that we correct or update any inaccurate personal information.
⦿ Request that we delete your personal information.
⦿ Object to the processing of your personal information.
⦿ Request that we restrict the processing of your personal information.
⦿ Data portability.
To exercise these rights, please contact us using the contact information provided below.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Empowers Language Interpreting Services (ELIS)
428 Minnesota Street Ste 500
Saint Paul, MN 55101
Email: info@empowerslanguage.com
Phone: 651-661-7464
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.
